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SHIPPING POLICY

 Shipping Method – Time – Cost

  1. Orders are shipped within one to three (1–3) business days from the moment your order is processed and payment details are verified.

  2. Orders are prepared and shipped exclusively from Monday to Friday. Orders are not prepared or shipped on weekends, national holidays, or public holidays.

  3. For domestic (within Greece) shipments: Shipping cost is 3.50€ for orders delivered within Greece. The courier company we work with for domestic deliveries is ELTA Courier. For orders above 300€ the shipping is free. After your order is handed over to the above courier, we will either notify you via email with the tracking number for your order so you can track its location at any time. Also you can choose to pick up your order from the store.

  4. For Cyprus shipments: Shipping cost is 10€ for orders delivered within Cyprus. The courier company we work with for Cyprus deliveries is ELTA Courier. For orders above 300€ the shipping is free. After your order is handed over to the above courier, we will either notify you via email with the tracking number for your order so you can track its location at any time. 

  5. For Europe shipments: Shipping cost is 25€ for order below 600€. The courier company we work with for Europe deliveries is ELTA Courier. For orders above 600€ the shipping is free. After your order is handed over to the above courier, we will either notify you via email with the tracking number for your order so you can track its location at any time.

  6. The Company is not responsible for shipping delays due to weather conditions, international or customs issues, or any other force majeure circumstances beyond its control.

Return/Exchange of Products – Right of Withdrawal

  1. If for any reason you are not satisfied with your purchase, products can be returned within fourteen (14) calendar days from the delivery date of your order, and you can choose to exchange the product or size only. For the return to be accepted, all products must be in excellent condition with their tags and original packaging. WE DON'T OFFER REFUNDS

  2. The Company reserves the right to refuse to accept returns that do not meet the return conditions outlined in these Terms & Conditions. In case of unauthorized or unacceptable returns, the products will be returned to the shipping address of the original order.

  3. Product or Size Exchange: Products can be exchanged for any available different size or product from the Website.

  4. Return Costs: Returns for orders shipped within Greece are free of charge, exclusively with the courier company ELTA Courier . When delivering the package with the returned products to the courier, you must select “Recipient’s Charge.” The free return option is limited to one return per order. If you choose a different courier than ELTA Courier, you are responsible for the shipping costs. In case of returns from a country outside Greece, you will be responsible for the return shipping costs, as well as any customs clearance fees, taxes, and duties.

  5. In case an invoice has been issued, the right of withdrawal from the order and refund is not available, as the business to which the invoice was issued does not fall under the definition of a consumer as per article 1A of Law 2251/1994.

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